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Last updated: April 2026

PART 1: TERMS OF SERVICE

1. Introduction

These Terms of Service ("Terms") govern cloud consulting, migration, and managed services by Cidarnet Technologies Ltd ("Cidarnet", "we"), RC 7788223. Address: 4 Lanre Olumide Street, Idado Estate, Lagos, 101233.

2. Services

Cidarnet provides: (a) cloud migration and modernization; (b) AWS infrastructure design and management; (c) DevOps and CI/CD implementation; (d) security and compliance consulting; (e) cost optimization; (f) managed cloud services. All governed by project-specific SOWs.

3. Engagement and SOW

Each engagement defined by SOW: scope, deliverables, timeline, acceptance criteria, fees, payment terms. Signed before work begins. Changes require written Change Order.

4. Fees and Payment

USD or NGN per SOW. Invoiced monthly or per milestone. Due within 14 days. Late: 1.5%/month interest. Services suspended after 30 days unpaid.

5. Client Obligations

(a) Provide infrastructure access and documentation; (b) designate decision-making contact; (c) provide AWS IAM access (not root); (d) review deliverables within 5 business days; (e) protect Cidarnet's proprietary methods.

6. Intellectual Property

Cidarnet retains methodologies, frameworks, tooling. Infrastructure in Client's AWS account becomes Client's property on payment. Custom work licensed to Client on payment.

7. Confidentiality

Both parties protect confidential information. Survives 3 years after termination. Engineers sign individual NDAs.

8. Data Protection

NDRP and NDPA compliant. Access Client infrastructure for service delivery only. No data stored or exported from Client's AWS. Client data stays in Client's account.

9. Security

IAM roles, least-privilege, MFA, time-limited sessions. CloudTrail logging. Professional indemnity and cyber liability insurance.

10. Limitation of Liability

Capped at 12 months fees. Not liable for: AWS outages, Client-caused issues, business decisions, third-party failures. Liable for: negligent misconfiguration, data loss from our direct actions.

11. Termination

30 days notice. Immediate suspension for non-payment (30-day grace). Completed work delivered. Client retains AWS access. Prorated refund for incomplete milestones.

12. Dispute Resolution

legal@cidarnet.com first. Unresolved in 21 days: Lagos arbitration.

13. Governing Law

Federal Republic of Nigeria. Lagos State courts.

14. Amendments

30 days notice. Existing SOWs governed by Terms at execution.

15. Contact

admin@cidarnet.com | sales@cidarnet.com | support@cidarnet.com | legal@cidarnet.com
Cidarnet Technologies Ltd, RC 7788223, 4 Lanre Olumide Street, Idado Estate, Lagos, 101233


PART 2: PRIVACY POLICY

1. Introduction

Cidarnet Technologies Ltd complies with NDPR 2019 and NDPA 2023.

2. Data We Collect

(a) Contact data: name, email, phone, company. (b) Project data: infrastructure details during engagements. (c) Website data: anonymised analytics. (d) Communications: emails, project notes.

3. How We Use Data

(a) Respond to enquiries; (b) deliver services; (c) project communications; (d) anonymised improvement. No selling to marketers or brokers.

4. Data Sharing

(a) AWS: via Client's IAM. (b) Accounting software: billing. (c) Law enforcement: legal process only. Never share client infrastructure details.

5. Client Infrastructure

All work in Client's AWS. No data copied or exported. Time-limited MFA access. CloudTrail logged. Access revoked on completion.

6. Security

TLS in transit. Encrypted systems. Regular reviews.

7. Retention

Contact: relationship + 2 years. Projects: 3 years. Analytics: 12 months anonymised. Deletion: legal@cidarnet.com, 14 days.

8. Your Rights

Access, correct, delete, withdraw consent, complain to NITDA. Contact: legal@cidarnet.com.

9. Cookies

Essential only. Anonymised analytics. No advertising.

10. Changes

"Last updated" date reflects latest revision.

11. Contact

legal@cidarnet.com
Cidarnet Technologies Ltd, 4 Lanre Olumide Street, Idado Estate, Lagos, 101233. NITDA: nitda.gov.ng